Support

We can help with pre-orders, shipping, and defective-product claims.

For the fastest support, include your order number, delivery country, and a short description of the issue.

Email faytsignup@gmail.com

Include your order number, photos of the issue, and the delivery date. Approved defective claims may be repaired, replaced, or refunded.

Include the destination country, postal code, selected duties/taxes option, and any carrier quote shown at checkout.

Review the Terms of Service and Privacy Policy before placing a founder pre-order.